Privacy

This privacy policy will explain how we use the personal data we collect from you when you use our website and applications.

TellSec Privacy Policy.

Topics:

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing and data sharing.

What are your data protection rights?

What cookies do we use?

How do we use cookies?

Privacy policies of other websites.

Changes to our privacy policy.

How to contact us.

What data do we collect?

On our website, we collect the following data:

  • If you contact us though our contact form, we collect personal identification information including your name and email address, and any accompanying message.
  • Anonymous tracking identifier on your website.

When using TellCare, we collect the following data:

  • Identification information of your mobile device, including Bluetooth Mac address, Device Id, and an anonymous TellCare Identifier.
  • Results of scans for other devices in your proximity.
  • Personal identification information (Name, email address, phone number)
  • Anonymous app usage information.

How do we collect your data?

You directly provide TellSec with most of the data we collect. We collect data and process data when you:

  • Register with any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on our website or via email.
  • Use our website via your browser’s cookies.
  • Use our apps on your mobile device or computer.

How will we use your data?

We collect your data so that we can:

  • Manage your account and to provide the service.
  • Send you notifications according to your preferences and the terms of service of the product or service with which you registered.
  • Improve the usability and performance of our products.

We do not share your data with any third parties.

How do we store your data?

We store your data in a secure datacenter in Switzerland with all protections in place to ensure it is kept both physically and digitally secure. Data is encrypted at all times, including during transport and at rest.

Our Company will keep your Identification information while your account is active, and for a period of 3 months thereafter. Once this time period has expired, we will delete your data.

Marketing and data sharing.

We will not share your data with any partners or third parties for marketing purposes.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email us at privacy@tell-sec.com

What cookies do we use?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

There are a number of different types of cookies, however, our website uses:

  • Functional cookies – we use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. We do not use third parties and all cookies are first-party.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including understanding how you use our website and what language to display.

Privacy policies of other websites.

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy.

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 May 2020.

How to contact us.

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email at privacy@tell-sec.com.